Frequently Asked Questions
Everything you need to know about your SINGER home experience.
What are the standard shipping times for large appliances?
For large home appliances and furniture, standard shipping typically takes 5-10 business days. You will receive a tracking link and a scheduled delivery window via email once your order leaves our warehouse.
Do you offer professional installation services?
Yes, we offer professional installation for most major appliances. You can add this service to your cart during checkout. Our certified technicians will ensure your product is set up and tested for immediate use.
What is your return policy for home goods?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition. Please note that certain oversized items may incur a restocking fee.
Do SINGER products come with a warranty?
All SINGER products come with a standard 1-year manufacturer warranty covering defects in materials and workmanship. Extended protection plans are also available for purchase at the time of checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm to help you manage larger home investments.
Can I change or cancel my order after it has been placed?
Orders can be modified or cancelled within 12 hours of placement. After this window, the order enters our fulfillment process, and you will need to follow our standard return procedure once the item arrives.